The Heart of DRC
Daffodil Response Center (DRC) was officially launched on July 1, 2024, under the leadership of Group CEO Dr. Mohammad Nuruzzaman — marking a new chapter in Bangladesh's BPO landscape.
As a customer-focused contact and BPO center under Daffodil Online Ltd., DRC helps businesses connect with customers through call center services, digital communication, and marketing solutions.
DRC has applied for a Call Center and BPO license at BTRC to expand its operations in both domestic and international BPO markets — building the infrastructure of tomorrow, today.
SaaS & AI Innovations Hub
Unleashing cutting-edge intelligence to redefine your digital frontier.
Cost Optimization
Reduce overhead by up to 40% leveraging skilled talent in cost-effective locations while maintaining 24/7 service quality.
Scalable Expertise
Scale operations up or down seamlessly. DRC's flexible workforce and cloud-based tools adapt to your business cycles.
Access to Top Talent
Global pool of certified professionals from multilingual reps to data scientists matched to your requirements.
Technology Integration
Smart CRM, Predictive Dialers, AI-powered QA tools integrating effortlessly with your existing systems.
Why Choose DRC
Choosing DRC means partnering with an experienced, innovation-driven leader offering hybrid excellence.
Human Brilliance + AI
Blending human insight with AI to drive smarter, more responsive outcomes for every client interaction.
All-in-One Solutions
Contact Center, Back Office, SaaS, and Edu-Tech solutions — all under one innovative roof.
Global + Local Advantage
Worldwide reach with local efficiency, competitive pricing, and consistently top-quality service delivery.